(4.0 / 5)1569+ Ratings

iKhokha Reviews

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Overall Rating

4.0
9 Reviews
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About iKhokha

"Shop.ikhokha.com" is an online store that offers a variety of card machines and accessories. Their product range includes the iK Flyer, a fast touchscreen card machine that tracks sales and prints receipts, and the iK Mover, a portable card machine that connects to your smartphone via Bluetooth. They also offer point-of-sale systems like the iK POS, which speeds up checkout and manages your product range. Accessories include thermal POS printers, printer till rolls, tablet stands, and cash drawers. All products come with free delivery and a 30-day money-back guarantee. They also provide support via an agent or WhatsApp. The more you transact through iKhokha, the lower your transaction rate. They also offer custom rates for loyal customers. Their services include the ability to accept tap & go payments with your Android phone. They also have physical stores where you can shop their range in-person. Their website also has a help center where you can learn how to add services to your iKhokha business profile so that you can invoice them and receive payment. They aim to provide merchants with a system that makes it easy to create line items that are being sold each day and to track the sales of these items in a series of reports.

iKhokha Pros & Cons

Pros of shop.ikhokha.com:

  • Affordable Card Machines: Offers a range of card machines at different price points, catering to businesses of all sizes.
  • Low Transaction Fees: Boasts some of Africa's lowest starting transaction rates.
  • Free Sign-Up: No setup costs or monthly fees.
  • Secure Payments: All payments are 3D secure and PCI compliant.
  • Digital Receipts: The option to send customer receipts via email or SMS.
  • Business Analytics: Provides business performance tracking and comparison through My Business analytics.
  • Prepaid Vouchers: Allows the selling of prepaid vouchers.
  • Free Delivery: Offers free delivery on their products.
  • 30-Day Money Back Guarantee: Provides a 30-day money back guarantee on their products.
  • 1-Year Warranty: Offers a 1-year warranty for manufacturing faults.
  • Mobile and Contactless Payments: Supports mobile and contactless payments with no transactional limits and quick setup.
  • Real-Time Reporting: Allows for real-time tracking of transactions.
  • Customizable Features: Offers customizable features such as sending payment links, managing products and staff, and accessing real-time reporting.

Cons of shop.ikhokha.com:

  • Limited Hardware Options: While the platform offers a variety of card machines, the specific hardware options might not be as extensive as some competitors.
  • Dependence on Internet: The platform's cloud-based software requires a stable internet connection, which could be a drawback in areas with poor connectivity.

Overall: iKhokha.com appears to be a robust platform for businesses, offering a wide range of features and benefits that cater to various business needs. The affordable pricing, low transaction fees, and secure payment options make it an attractive choice for many small and medium-sized businesses. However, the reliance on internet connectivity and the limited hardware options are potential drawbacks to consider.

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iKhokha Customer Reviews (9)

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Chelsea Brown
Chelsea Brown
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Feb 15, 2023
Nathan Nixon
Nathan Nixon
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Feb 15, 2023
Damiane Bisaillon
Damiane Bisaillon
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Feb 15, 2023
Dicle Van Zandwijk
Dicle Van Zandwijk
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Feb 13, 2023
Thim Faber
Thim Faber
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Feb 13, 2023
Frances Aslakhanov
Frances Aslakhanov
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Feb 13, 2023
Carolyn White
Carolyn White
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Feb 12, 2023
Lewis Howarth
Lewis Howarth
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Feb 11, 2023
Endre Salai
Endre Salai
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Feb 9, 2023

iKhokha Customer’s Q&A

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iKhokha Features and Benefits

Here are some key features and benefits of shop.ikhokha.com:

  • Affordable Card Machines: They offer a range of card machines at different price points, catering to businesses of all sizes.
  • Low Transaction Fees: They boast some of Africa's lowest starting transaction rates.
  • Free Sign-Up: There are no setup costs or monthly fees.
  • Secure Payments: All payments are 3D secure and PCI compliant.
  • Accepts Major Cards: The platform accepts Visa and Mastercard debit and credit card payments.
  • Digital Receipts: The option to send customer receipts via email or SMS.
  • Business Analytics: The platform provides business performance tracking and comparison through My Business analytics.
  • Prepaid Vouchers: The platform allows the selling of prepaid vouchers.
  • Free Delivery: They offer free delivery on their products.
  • 30-Day Money Back Guarantee: They offer a 30-day money back guarantee on their products.

These features make shop.ikhokha.com a comprehensive solution for businesses looking to accept card payments and manage their transactions efficiently. It's worth noting that the specific benefits can vary depending on the type of business and its specific needs. Always consider these factors when choosing a payment solution.

iKhokha Pricing

iKhokha's pricing for card machines and online payments is as follows:

  • Card Machines:

    • iK Flyer: R1499 once-off, including free delivery. It accepts Visa and Mastercard debit and credit cards, contactless payments, and digital wallets like Apple Pay and Google Pay. Transaction rates start at 2.75% excluding VAT and decrease with higher monthly volumes.
    • iK Flyer Lite: R999 once-off, including free delivery. It also accepts card payments and sends digital receipts. Transaction rates start at 2.75% excluding VAT and decrease with higher monthly volumes.
  • Online Payments:

    • South African Cards: 2.85% excluding VAT for online payments using a Payment Gateway or Payment Link.
    • Instant EFT: 2.00% excluding VAT for online payments using a Payment Gateway or Payment Link.
  • Settlement Fees: A standard settlement fee of R2.50 per transaction settlement, regardless of the amount settled.

For more detailed information and custom rates, you can contact iKhokha's support team on 087 222 7000 or via email at support@ikhokha.com.

About Shop.ikhokha.com Payment Method?

"Shop.ikhokha.com" offers a variety of payment methods for its customers. The platform allows businesses to accept Debit & Credit Cards. The card machine is purchased by the customer and there are no monthly rentals. The transaction rates are among the lowest in South Africa, at 2.75% ex VAT or lower. The funds from transactions are settled daily for any amount above R10 and appear in the chosen bank account (personal or business) within 1 to 3 working days. The amount settled will be less a transaction fee of 2.75% (ex VAT) and a deposit fee of R2,50 per daily settlement to the account. Apart from the Shaker Solo, all iKhokha card machines connect to an iOS or Android smartphone through Bluetooth. The Shaker Solo has a built-in 3G and doesn’t require a phone. The platform also offers a 30-day money back guarantee and a 1-year warranty for manufacturing faults. In addition to card payments, the platform also allows businesses to send payment links. This makes getting paid anywhere at any time a breeze. The platform also offers a free business app that provides tools to grow businesses. The app allows businesses to accept card payments, send Pay Request, manage Staff & Products, and access their iKhokha Profile. The platform also sells card machines that can be connected to a smartphone via Bluetooth to easily accept card payments on-the-go. The machines have an all-day battery life and can also send digital receipts. The platform also offers a portable, contactless payment solution with no transactional limits and quick setup. This solution allows for contactless payments. The platform is a preferred choice for any small or medium-sized business including Beauty Salon, Spaza, Food Truck, Retail, Pub, Tavern, Café, Restaurant, Building Company or Medical Practice. The platform is loved by 80,000 South African entrepreneurs. The platform can be accessed online at shop.ikhokha.com. Customers can also chat to a sales agent or request a call back. If customers are near Durban, they can visit the offices, or request a demo. The platform's card machines can also be purchased from retailer partners (Game, Makro and Builders Warehouse).

iKhokha FAQs

FAQ

How To Open A iKhokha Account?

To open an account on shop.ikhokha.com, follow these steps:

  1. Visit the iKhokha website and register using the online system.
  2. Create a profile and submit personal and business details.
  3. Provide a selfie and a photo of an ID, driver’s license, or passport for FICA checks.
  4. The system will guide through the steps to submit all the required information.
  5. Submit the application and wait for approval.

After submitting the application, the iKhokha team will verify the details and complete the required FICA checks. Once the account is approved, it's ready to use. Remember, the process should ideally be completed by the person who owns the business to make the verification process quicker and easier. Depending on the type of business, different information may be required. Enjoy using iKhokha!

FAQ

iKhokha Alternatives

Here are the top 10 alternatives to shop.ikhokha.com:

  1. Nexi Payments: A paytech company that provides payment and acceptance services.
  2. Green Dot: A financial technology company providing prepaid debit cards and cash reload processing services.
  3. PicPay: A fintech company that offers a digital wallet app.
  4. PhonePe: A mobile payments app that allows users to transfer money instantly to anyone, by using just their mobile number.
  5. wiGroup: A leading global provider of mobile transaction and loyalty solutions.
  6. SnapScan: A mobile payments app that allows users to make payments with their mobile phone by simply taking a photo of a QR code and punching in the amount they want to pay.
  7. Arttha Mobile Payments And Banking: A unified fintech platform providing digital banking, mobile wallet & insurance solutions.
  8. Zapper: A mobile payment, customer insights and digital marketing platform.
  9. Ecentric: A payment switching and retail value added services platform.
  10. Yoco: A company that provides an easy way for small businesses to securely accept card payments at the store or on the go.

These alternatives offer various features like mobile payments, digital wallets, and more. They cater to different needs and may be suitable depending on specific requirements. Remember to research each platform to find the best fit.

FAQ

What is the iKhokha Payment Gateway?

The iKhokha Payment Gateway is iKhokha’s payment integration for businesses online. It offers a safe, easy, and affordable way to accept card payments. WooCommerce (WordPress) and WiX are the two platforms currently catered for.
FAQ

How can I unsubscribe from iKhokha's marketing emails?

If you’ve had enough of their marketing emails, you can easily unsubscribe from their mailing list at any time by clicking the Unsubscribe button.
FAQ

Which cards does iKhokha support?

iKhokha Card Machines support a range of VISA, MASTERCARD or MAESTRO cards such as debit cards, credit cards, gift cards, SASSA grant cards, and any other (magstripe or chip) card supplied by VISA, MASTERCARD, or MAESTRO.
FAQ

What is FICA and how does it relate to iKhokha?

The Financial Intelligence Centre Act (FICA) is a law that protects against fraudulent transactions and other illegal financial dealings such as money laundering, corruption, terrorism financing, and tax evasion. iKhokha is committed to complying with all relevant regulations and requirements to ensure the safety and security of their customers' financial transactions.
FAQ

About Shop.ikhokha.com Popular Products and Services?

"Shop.ikhokha.com" offers a variety of products and services. The iK Flyer is a sleek, touchscreen card machine with faster transactions and a wireless charging station. It supports Wifi and dual SIM, and is priced at R 999.00. The iK Mover is a device that connects to your smartphone via Bluetooth to easily accept card payments on-the-go. It has an all-day battery life and is priced at R 499.00. Both devices come with an easy-to-use app and offer ultra-fast payments. Another product is the iK Tap on Phone, a portable, contactless payment solution with no transactional limits and quick setup. In addition to card payments, the iKhokha App allows you to send payment links, sell prepaid with iK Vend, get a cash advance, manage products & staff, access real-time reporting, track your sales history, and offers active fraud prevention. The iKhokha Shaker Duo card machine allows you to swipe, tap, insert & print. It offers simple sign-up, low transaction rates, free delivery, and quality support.

FAQ

About Shop.ikhokha.com Prices and Cost?

At Shop.ikhokha.com, there are several products available for purchase. The iK Flyer is priced at R 999.00, down from R 1,499.00. It's a sleek, touchscreen card machine with faster transactions and a wireless charging station. The iK Mover is available for R 499.00 and connects to your smartphone via Bluetooth for easy card payments on-the-go. The iK Tap on Phone is a portable, contactless payment solution with no transactional limits and quick setup, and it's available to get started for free. There's also an iK POS Bundle available for R 10249. It's important to note that the card machine is yours after you buy it, with zero monthly rentals. The transaction rates are among the lowest in South Africa, at 2.75% ex VAT or lower. There's also a 30-day no-risk money back guarantee and a 1-year warranty for manufacturing faults. Free delivery is provided to your door within 3 days or less. If the product is purchased from any Game, Makro or Builders Warehouse stores, the card machine is received immediately. If purchased online or with the help of one of the sales agents, the card machine will be delivered nationwide within 2-3 days. The amount settled will be less a transaction fee of 2.75% (ex VAT) and a deposit fee of R2,50 per daily settlement to your account. The funds will appear in your chosen bank account (personal or business) within 1 to 3 working days. Every iKhokha merchant has access to a full set of features at no additional cost. These features include sending payment links, accepting card payments, selling prepaid with iK Vend, getting a cash advance, managing products & staff, accessing real-time reporting, tracking your sales history, and active fraud prevention. The iKhokha app is free to download.

FAQ

Shop.ikhokha.com Return Policy?

Shop.ikhokha.com offers a 30-day no-risk money back guarantee. After this period, there is a 1-year warranty for manufacturing faults. The card machine is yours after you buy it. There are no monthly rentals. The funds from transactions will appear in your chosen bank account (personal or business) within 1 to 3 working days. The amount settled will be less a transaction fee of 2.75% (ex VAT) and a deposit fee of R2,50 per daily settlement to your account. If you purchase online or with the help of one of their sales agents, they will deliver your card machine nationwide within 2-3 days. If you purchase from their retailers, you get your card machine immediately. Please note that all these details are subject to change and it's always best to check the latest on their official website.

FAQ

How do I get started with iKhokha?

To get started with iKhokha, the following steps can be followed:

  1. Create a profile on the iKhokha website and submit personal and business details along with a selfie and a photo of an ID, driver’s license, or passport for FICA checks.
  2. The profile setup should ideally be completed by the person who owns the business to make the process of getting verified quicker and easier.
  3. Depending on the type of business (sole proprietor, registered business, non-profit, trust, etc.), different information will be required.
  4. After the profile is set up, follow the guided steps and submit the application.
  5. Wait for approval to start accepting payments.

Remember, the iKhokha app has many handy tools to help grow a business. It's also possible to sell airtime, electricity, and other prepaid products to earn more money and attract more customers. Different types of iKhokha card machines are available depending on the needs of the business. A cash advance feature is also available to help grow the business. For online businesses, iKhokha offers a payment gateway and secure payment links. There's also a buy button that can be added to a website to instantly collect payments.

Please note that this is a general guide and the exact steps may vary based on the specific requirements of iKhokha. It's recommended to visit the iKhokha website or contact their support for the most accurate information.

FAQ

What are the transaction rates for iKhokha?

iKhokha's transaction rates are as follows:

  • Card machines - South African cards: The transaction rate depends on the monthly trade volume. For trade less than R40 000 per month, the transaction rate is 2.75% (excl. VAT). If the trade is between R40 000 and R100 000, the transaction rate decreases to 2.65%, 2.55% or 2.50% (excl. VAT), depending on the trade volume. For trade over R100 000 per month, custom rates can be obtained.

  • Online payments - South African cards: The transaction rate for payments with a South African debit or credit card using online payment products such as a Payment Gateway or a Payment Link is 2.85% excluding VAT.

  • Online payments - Instant EFT: The transaction rate for payments with a South African Instant EFT using online payment products such as a Payment Gateway or a Payment Link is 2.00% excluding VAT.

  • International Card Rates: For foreign credit and debit cards, a competitive transaction rate of 3.25% (excluding VAT) is charged. This applies to both card machines and online payments such as Payment Gateways, Payment Links, etc.

Please note that these rates are subject to change and it's always best to check with iKhokha for the most current rates.

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